PC  F.A.Q

A few general maintenance things you can do to enhance the longevity of your computer include running scan disk and disk defragmenter once a month (these can be found by going to the start menu, choosing "Accessories" and "System Tools"). Also, make sure you have up-to-date virus protection like Norton AntiVirus. Also keep a bit of free space on your hard drive. Having 20% of your hard drive free is a good idea.

Run fewer programs. In Windows 7, Windows Vista, Windows XP, Windows Me, you might have a lot of programs that run when the computer starts up. Removing programs you don't need from the Add/Remove programs utility in the control panels may help free up some system resources.
Other things that can cause computers to freeze are hardware conflicts, viruses and age. IPCS Computer Solutions specializes in troubleshooting performance issues on computers, so feel free to give us a call.

For PCs, right-click on the "My Computer" icon and choose "Properties". Your operating system will be visible in that window (along with the amount of memory you have). For Macs, go to the Apple menu and choose "About this Computer."

Windows XP requires at least 128 MB of RAM and a Pentium II processor at 300 MHz or the equivalent. You also need at least 4 GB of disk space. Windows Vista requires at least 512 MB Ram and a 1 GHz 32-bit (x86) or 64-bit (x64) processor. You need at least 20 GB hard drive with at least 15 GB of available space to run Vista. Windows 7 requires: 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor, 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit), 16 GB available hard disk space (32-bit) or 20 GB (64-bit), DirectX 9 graphics device with WDDM 1.0 or higher driver. Macintosh OS X 10.2 requires at least 128 MB of RAM as well (though more is preferable) and a Power PC model Mac or greater. At least 4 GB of disk space is also ideal.

Absolutely. We have lots of experience setting up home offices and can offer our expertise in acquiring the equipment you'll need and organizing your office.

Sometimes error messages will point you in a specific direction, other times it will just give you a useless code. When you get an error message, write it down. Sometimes, the knowledge base at www.microsoft.com can help you track down the source of those error messages. Other times you might be better off calling a service technician like the friendly ones at IPCS, depending on the severity of the problem.

es. There are various ways to accomplish this, and we can help you figure out the best method to fit your needs. Sharing broadband access means that each computer in your home can access your single cable or DSL line and experience the Internet at blazing-fast speed.

Yes. You can share a printer as long as your computers are connected with a local area network set up.

Once again, setting up a local area network is the answer in allowing files to be transferred between computers.

A local area network (LAN) is simply a group of computers that are "linked" together under a workgroup or a domain. A LAN can facilitate file and printer sharing as well as application hosting and a variety of other useful tools, depending on the situation.

Typically, anyone can benefit from wireless networking. The question is if it is cost-effective or not. If you have notebook computers on your LAN, then wireless networking is certainly the way to go since you can access the Internet from multiple locations in your home. However, the larger the house, the more difficult it is to carry the signal throughout. Additionally, some cordless phones and microwave ovens can interfere with your signal.
IPCS can offer a consultation to see if wireless networking is a good option for you. Feel free to give us a call.

Sometimes, range can be an issue when providing wireless Internet access. Fortunately there are other options to improve that range, such as wireless signal boosters, sector antennas and repeaters. Also, wired methods such as phoneline networking can help get your out-of-range computers connected.

Adding memory to a computer is one of the easiest ways to improve its performance and avoid freezes or crashes. Typically, if you have less than 256 MB of memory, it is a good idea to upgrade. If you work with images, music, video or gaming on your computer, it is a good idea to have as much memory as possible.

All you need to add an extra internal drive is a slot on your computer to install it. Even if you don't have that, you can use an external drive. There is a difference with the Blue Ray drive because it requires that you have a HD capable graphic card which must be purchased separately.

Typically, you can upgrade any part of your computer. Some are easier than others, though. For instance, upgrading the memory is a relatively cheap and simple procedure, but upgrading the processor is not. You can also add ports to your computer to increase the amount of available peripherals. For a desktop computer you can usually add FireWire and USB 2.0 ports, optical drives such as CD-RWs and DVD writers, SCSI adapters and even a second hard drive. Notebook computers are a little trickier, but there are usually external hardware options that will do the trick.

Absolutely. IPCS's computer gurus have experience with a variety of computer applications. We can help you with everything from the basics of working with your operating system to creating a dazzling PowerPoint presentation to managing your ACT databases.

One of the best preventive measures you can take is to install a reliable anti-virus program and make sure you keep it up to date. A good anti-virus program will automatically scan incoming and outgoing email, monitor your computer as soon as it starts up, automatically download virus definition updates when you have an Internet connection established and scan your computer once a week for infections.
There are a variety of free and commercial platforms available for you to install. We do remind you that you get what you pay for, though, so be vigilant. Make sure that your anti-virus software is doing its job.
In addition to having up-to-date anti-virus software, there are a few other things you can do to keep free of viruses. Since most viruses are transmitted via email, be very careful in opening attachments. If you are not expecting an attachment, verify with the sender that it is ok to open. Also, scan any file that you download from the Internet, especially if you are using peer-to-peer applications such as Limewire, Kazaa or Bear Share.

If you have broadband Internet access, a software or hardware firewall is always a good idea. There are a handful of good utilities available, both as licensed software and as freeware. Keep in mind that you may have to do some configuration depending on how you use your computer.

To keep hackers out and your information private, employing a good firewall is the first step. Also, using secure passwords can help keep the thieves at bay. When creating passwords, try to use a combination of letters and characters to make it harder to crack. Also, when entering sensitive information, such as a credit card number, into a website, make sure that you are using a secure browser (look for a padlock icon in the lower right hand corner). There are a few software packages available, such as Norton Internet Security that do a good job of protecting you as well.

Check the obvious culprits first: make sure all the cables are connected, the drivers are installed, the printer is turned on and there is paper in the tray. Then check the print queue to make sure no documents have returned errors. As a final step, try unplugging your printer and plugging it back in to clear its memory. If none of those work, you might need some more in-depth troubleshooting, which IPCS is happy to provide.

A multi-function printer can allow you to scan, fax, copy and print via one machine. There are many different varieties to choose from, depending on your needs. Typically, the higher-end models work just as well as having a separate scanner, printer and fax machine, so they can definitely save you money as well as valuable table space.